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Claims Rep 1, FNOL (First Notice of Loss)

Job Title:
Claims Rep 1, FNOL (First Notice of Loss)
Position ID:
J0519-0147
Job Type:
Permanent Full Time
Job Category:
Claims
Closing Date:
June 30, 2019

Keeping You Moving

CNS Part of the RSA Group has been a market leading insurer in BC for many years. RSA is one of the world’s leading multinational insurance groups with almost 300 years of experience and over 20 million customers worldwide. CNS joined the RSA Canada group of companies in 2008.

CNS employees, with the exception of management, are members of the Canadian Office & Professional Employees Union (COPE). Our people are committed to building a dynamic internal culture where our people love what they do and feel motivated to keep things moving – for customers, for their colleagues and as part of their own growth and development.

At CNS, employing positive people is how we achieve success. You will be working in an environment that encourages you to do great work and you constantly will be faced with fresh challenges that have a direct impact on our business. We believe your personality and passion will keep CNS and our business moving forward.

At CNS we offer an environment that fosters personal and professional achievement. We reward talent and support employees to help reach their career goals through an internal training and mentoring program. Our rewards package includes attractive benefits with a generous pension plan, work/life balance, opportunities to learn and the chance to make a difference working for a worldwide industry leader.

Video:

Working at RSA

Position Overview:

We are looking for highly motivated individuals to assume the role of FNOL Claims Rep 1 in our Vancouver Claims Team. This position is responsible for investigating and adjusting a variety of property claims of which some may be complex in nature.

What you bring to this role

•High School graduation with completion of at least 3 CIP courses. Minimum of one year experience in a claims department or service-oriented role or an equivalent combination of education and experience.
•working knowledge of insurance and claims handling, including Insurance Acts
•good knowledge of Personal /Commercial Lines policy wordings
•basic understanding of construction terminology
•excellent customer service & written communication skills
•ability to handle customer service escalations and complaints
•superior time management & organization skills
•capability of working under pressure in a fast paced environment
•ability to determine priorities and act within agreed upon timeframes
•excellent keyboarding skills
•proficient knowledge of computers, claim systems and vendor tools such as Xactimate and Contractor connect.

Other Information
Salary Grade 7 – $54478.08- $63774.49
Location - Vancouver

Other Information

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.We thank all applicants. However, only those selected for an interview will be contacted.We invite you to learn more about us at our Career Site, www.rsagroup.ca, where you can apply on line. RSA group of Companies is strongly committed to diversity and welcomes applications from visible minority group members, women, Aboriginal persons, and persons with disabilities, members of the LGBT community, and others who may contribute to the further diversification of ideas.RSA group of Companies will provide reasonable accommodation for qualified individuals with disabilities in the job application process.If you have difficulty using our online application system and you need an accommodation due to a disability, please email AODA@RSAGROUP.CA or call us at toll free 1 (800)-855-0511. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Applicants agree that by providing personal information in response to this ad, and otherwise in any recruitment process with RSA or its affiliated companies (the “Company”) such personal information may be retained and used for a period of one (1) year from the date of this application, for the purpose of consideration for employment opportunities which may arise during that time period, unless an applicant notifies the Company to the contrary.

RSA is an equal opportunity employer. We thank all applicants for their interest. However, only those selected for an interview will be contacted for an interview.